Return & Refund Policy

We value our customers and aim to provide a smooth and reliable shopping experience. If you are not fully satisfied with your purchase, you may request a return subject to the following terms and conditions:

Eligibility for Returns

• Returns are accepted within 7 working days from the date of delivery.

• The product must be:

  • Unused and undamaged

  • In its original packaging

  • With all accessories, tags, and inserts included

Return Request Requirements

To initiate a return, customers must provide valid proof of purchase, including:

• Order number

• Invoice or purchase receipt

• Clear images or video of the product (if requested by our team)

Return Process

• Once the return request is approved, the customer must ship the product to our official return address.

• Return shipping costs will be borne by the customer.

• After receiving and inspecting the returned item, we will process the return accordingly.

• Products that do not meet the above criteria will not be accepted.

Important Notes

• Shipping charges are non-refundable.

• A 10% deduction will be applied to the total order amount as handling and service charges.

• Returns sent without prior approval or proper proof will not be entertained.

Need Help?

For return requests or further assistance, please contact our Customer Support Team. We are always here to help.